Frequently asked questions

Here you will find answers to the most common questions about transport to the World Ski Championships, as well as contact information for both AtB and the event organizers.

Customer service

If you can’t find the answer to your question, you can contact the World Ski Championships organizers or AtB. Below you’ll see who can help with what.

Contact the WSC

Contact the World Ski Championships organizers if you have questions about:

  • Events at Granåsen
  • Infrastructure and universal design at Granåsen
  • Boarding and alighting from the shuttle bus at Munkegata (Trondheim city center) and Granåsen

See also the frequently asked questions on the World Ski Championships website; you might find your answer there.

If you have questions about accessibility and universal design at Granåsen, please send an email to tilgjengelighet@trondheim2025.no.

Contact AtB

Get in touch with us if you have questions about schedules, ticket purchases, or need information about the shuttle buses.

Chat on atb.no

Click on our chatbot icon at the bottom right of this page. You’ll quickly get help from our chatbot or from one of our customer service representatives.

Phone

Call our customer service center at +47 02820 to get answers to your questions.

Call AtB

Visit the AtB service center

You can find us at Prinsens gate 39. Opening hours during the World Ski Championship will be announced.