New webshop for t:cards

The first time you log in to the new webshop, you must create a new AtB profile. The profile will take care of all your future tickets and travel preferences.

Create an AtB profile

Choose whether you want to use a mobile number or e-mail.

Enter your mobile number and receive a one-time code by SMS. If you select "I would rather use e-mail", you will receive an e-mail to confirm that you want to log in.

Follow the steps to complete the profile:

1. Profile information
   The information you fill in here will simplify the use of the online store.

2. Consent
   You can consent to us contacting you by e-mail with relevant information.

3. Add t:card
   Use the same t:card that you already have. Enter the t:card number (16 digits).
   You can also add t:cards later under Edit profile in the online store.

Available periodic tickets in the new webshop:

• 7-day ticket for bus and tram
• 30-day ticket for bus and tram
• 60-day ticket for bus and tram
• 90-day ticket for bus and tram
• 180-day ticket for bus and tram
• Punch cards - 10 single tickets for bus and tram

More tickets are coming:

• Selecting a period of time between 30 and 180 days
• Selecting how many single tickets you want in your punch card
• Solution where you can buy and manage tickets on behalf of others
• Youth ticket
• Tickets for boat and ferry
• Move your tickets between t:card and app

Youth ticket can in the meantime be purchased in the app AtB Mobillett.

The punch card replaces the value of t:card

Are you used to refilling an amount to complete several single trips? It is replaced with the purchase of punch cards - 10 single tickets purchased at once. 

Ticket refund

If you have a value left on your t:card that you have not used up before you switch to using the new webshop, we will refund it. Submit application for refund.

MORE: Ticket refund

How to buy a periodic ticket in the new webshop

1. Log in to the webshop at atb.no.
2. Click on Kjøp ny periodebillett (Buy new periodic ticket) and select the ticket that suits you.
3. Check that the passenger category is correct.
4. Choose whether you want the ticket to be valid from the time of purchase or select a start date and time in the future.
5. Make sure the zones you are traveling in are correct. See zone map if you are unsure.
6. When you are ready to complete the purchase lick on Gå til oppsummering (Go to summary).
7. Make sure you have made the right choices in the summary.
8. Select Vipps, Visa or MasterCard and click on Gå til betaling (Go to payment).

When the purchase is completed, the ticket will be visible in your AtB profile. If you chose the ticket to be valid from the time of purchase, you can travel immediately.

Remember to bring your t:card with you when you travel.

How to buy a punch card in the new webshop

1. Log in to the webshop at atb.no.
2. Click Kjøp nytt klippekort (Buy new punch card). A punch card consists of 10 single tickets.
3. Check that the passenger category is correct.
4. Make sure the zones you are traveling in are correct. See zone map if you are unsure.
5. When you are ready to complete the purchase click Gå til oppsummering (Go to summary).
6. Make sure you have made the right choices in the summary.
7. Select Vipps, Visa or MasterCard and click Gå til betaling (Go to payment).

When the purchase is completed, the ticket will be visible in your AtB profile. 

You can see how many trips you have left on your punch card when you validate it on a metro station, by signing in to the webshop og calling customer service on 02820.

Travel with a periodic ticket on t:card

On green city buses and trams in the Trondheim area, just go on board and take a seat. In case of a ticket inspection, the inspector will see if you have a valid ticket.

On regional buses, you board in the front by the driver and validate the t:card on the card reader.

Travel with punch card on t: card

When you validate the t:card on the card reader on board, the driver will see that you have a punch card and start a single ticket. Hold the card against the card reader until the driver confirms that you have a ticket. Keep track of how many single tickets you have left by logging in to the webshop or asking the driver.

When you validate on the card reader at a metro station, wait for an audio signal and a picture that shows that the ticket is OK and how many tickets you have left.