Information to schools

Cert

Cert is the administrative tool for for school transport.

• Log in to Cert. Lost username or password? Contact us at skole@atb.no.
• User manual for Cert (pdf)
• Reason for applying and codes for Cert (pdf)

Schedules

Change of schedules

The school or municipality contacts the school transport manager at the operator if they wish to change timetables in connection with Easter, summer holidays and Christmas. Send an e-mail at least 3 months before, with skole@atb.no on the copy.

Changes can only be made on school lines (4-digit line numbers), and the operator assesses whether the change can be carried out and any additional costs. Additional costs are invoiced to the school/municipality, and the ordinary departure that is changed will be canceled.

Routine manual for school transport

Read the Routine manual for school transport (pdf)  (228KB)for what you need to know about school about school transport.

Inquiries

Below you will find an overview of who to contact with your questions. 

AtB - skole@atb.no

The school reports all irregularities

Only the schools submit irregularities, both experienced by the school and students. It must be submitted to the irregularities portal as soon as possible, so that the operator can follow up and close the case. Once the case is processed, the operator sends a response to the irregularities portal.

Report irregularity

Forgot your password

Have you lost or forgotten your password? Send an e-mail to AtB at skole@atb.no.

Reports

In the operations portal you will find all irregularities registered throughout the school year, and you can download reports in Excel format for internal use.

Who gets a loaner card

Loaner card is made of cardboard and is lent to students who have been granted the right to free school transport. It only applies when the student:

• has forgotten their t:card
• has lost their t:card or it is defective
• is waiting to recieve the t:card

Loaner cards must not be used for trips even if under the direction of the school, for example excursions.

Routines

• Fill in all fields on the card
• Applies only to transport to and from school
• The card is valid for a maximum of 10 days
• The student hands the card to the driver on the last day of validity

New loaner cards

• Order new loaner cards from skole@atb.no.
• Orders must be made before the last card is used. Without a loaner card, the student must pay for the ticket themselves.

Who gets a loaner card

Loaner cards are lent to students who have been granted the right to free school transport only when:

• the student does not have access to PocketID, for example does not have a mobile phone, while waiting for t:kort school.
• students who use the train for school transport and are waiting for train tickets in the Entur app.

Routines

• Distributed cards are registered in a separate list (excel-file (XLSX, 17KB)). Send the list to skole@atb.no to order new cards.
• The loaner cards have 10 pre-filled journeys.
• Applies only to transport to and from school.
• The student returns the card to the school after use.
• If a loaner card is destroyed or lost, it must be reported to skole@atb.no as soon as possible.
• The school's loaner card is registered in Cert, and is updated at the beginning of each school year.