Single ticket refund

If there is a proven error with the telecom operator or in the app that causes you to buy more tickets, we can refund the tickets. Paper tickets are non-refundable.

See what information you must state on how you bought your ticket:

The app AtB

We need an account number and identification in addition to:

Phone number, e-mail adress or costumer number.
OrderID - Preferably a recipt showing this.

The app AtB Mobillett

We need an account number and identification in addition to:

Phone number.

Travel card, t:card

We need an account number and identification in addition to:

t:card number