Individually organized school transport
Individually organized school transport is for students who cannot get to and from school with the ordinary public transport service.
Individually organized school transport (IOS) in practice
Students who need IOS apply and get their application processed in the same way as ordinary school transport. The transport is most often operated by taxi, and in certain situations the students may be carpooled. IOS only applies on school days, not on school holidays.
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Pickup
The student is picked up either at home or the agreed place on the way to school. From school, the student meets at the agreed place and is driven home. Pick-up times are set based on the students' schedules.
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Lack of attendance
The student does not attend at the agreed time
The student must provide transport themself and cover the costs. The driver will wait for up to five minutes.
The operator does not show up at the agreed time
The operator notifies the guardiens and the school in case of delays or cancellations. In case of cancellation, the operator is responsible for arranging other transport.
Refund
Send an e-mail to skole@atb.no. Travel guarantee does not apply.
Changes
All changes must be ordered through the school or operator. The driver cannot accept requests for changes.
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Cancellation
You can cancel up to 60 minutes before the agreed pick-up time. If you cancel transport to school, the return from school will automatically be cancelled unless otherwise agreed with the operator. Cancellation are reported to your school or operator:
Flexireiser.no/Busscharter.no
Contact information is coming.
NorgesTaxi
E-mail: skole.trondheim@cabonline.com
TrønderTaxi
Phone: 07373
E-mail: skolekjoring@trondertaxi.no -
Extension
If you need to extend the period of medical temporary school transport, you must submit new documentation to the school. If you do not manage to get an extended period before the end of the current period, you must cover the costs of transport yourself.
Irregularities
If you want to report an unwanted incident or irregularity, please notify your school.
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Irregularities
In the event of a irregularity, contact the school, which will send a report. The following information must be included:
- about the incident
- time and date
- which operator you travelled with
- route number if it is bus or boat